GSB LPO Services for Doctors

Often, doctors, physicians, medical consultants, medico-legal experts and healthcare professionals need trustworthy, high-quality outsourcing support to assist in Narrative Report, Rebuttal Report, Impairment Rating Evaluation, Medical Report using AMA guidelines, Deposition, Functional Capacity Evaluation Report, case summaries for legal and insurance purposes, Medical Research Support, Treatment Timelines, Medication Log, etc, in their daily operations.

Time and finances are not the only factors considered by all doctors and physicians when measuring the risks of outsourcing the Medicolegal process. Before proceeding with an outsourcing decision, they want to ensure that these concerns are guaranteed secure and/or risk-free:

• Compatibility issues may arise between the clinic’s process and the provider workflow.

• Fees associated with foreign transactions and currency exchange rates.

• Difficulty ensuring the secure transmission and storage of health information provided by an offshore vendor.

• They may also request custom templates or data formats that take time to standardize.

• There may be variance in work quality and reliability, especially in transcription, scribing, or billing.

• Accountability of third parties, not stewardship by direct staff.

• Ongoing review and feedback are required to achieve standards.

• Ongoing training and monitoring to keep pace with changing practice needs.

• Challenges in integrating outsourced tasks with EHR/EMR or practice management software.

• Language or accent can often affect transcription accuracy or the handling of patient calls.

• Delay in communications or turnaround time due to the time zone difference.

• Non-medical staff might not be able to demonstrate clinical knowledge, possibly leading to errors in summarizing records or coding.

• Potential breaches of patient details or misuse of sensitive health information.

• Misunderstanding related to medical terminology or physician preferences.

• An outsourcing partner with no certification could result in a violation of HIPAA (U.S.) or GDPR (Europe) regulations.

GSB LPO understands the challenges mentioned above and knows how to make sure that doctors, physicians, and medico-legal seekers are satisfied. Here are a few pointers that will impress and motivate the medico-legal seekers to outsource:

• Utilize full end-to-end encryption (i.e., SSL/TLS) for all data transfers.
• When storing files on a server, only use secure servers that are access-controlled with multi-factor authentication.
• When sharing sensitive information, use RBAC (role-based access control) to limit access points for who can see that information.
• Observe routine cybersecurity audits and penetration testing.
• All employees and subcontractors submit government-issued identification and sign strict NDAs (Non-Disclosure Agreements).

• Aware of all HIPAA and GDPR rules and regulations. 
• Conduct regular compliance training for all team members. 
• Implement Business Associate Agreements (BAAs) for clients located in the U.S. 
• Implement data retention policies and deletion policies as required by law.

• Use encrypted platforms to access and store data across borders. 
• Never use a personal or public cloud for any client data.

• Have a 24/7 communication window or overlapping working hours in the same time zone as a doctor.
•  Utilize project management tools to coordinate in real-time with doctors in different time zones. 
• Communicate turnaround time (TAT) expectations for all deliverables.

• Hire team members with medical english proficiency and neutral accents.
• Conduct continuous communication and pronunciation training.
• Use AI-assisted transcription tools for accuracy before human review.

• Supply personalized/glossaries or style guide books for each doctor.
• Provide orientation sessions for new accounts to understand physicians’ preferences.
• Assign quality reviewers to accounts with no overlap for consistency.

• Implement a multi-level quality control (QC) process and an internal audit process.
• Use Standard Operating Procedures (SOPs) for every document type.
• Encouragement of periodic feedback sessions to update standards.
• Complete a sample work or trial run documents before starting each project.

• Conduct continuous medical training programs for team members.

• Maintain transparent reporting systems showing progress and performance.
• Use secure task tracking dashboards accessible to clients.

• Offer flexible billing options (e.g., monthly, per-case, or milestone-based).

• Offer custom integration APIs to sync documents directly.
• Use secure file transfer automation to minimize manual data handling.

• Design personalized templates, task lists, and formatting guidelines for every client, 

• Schedule refresher training workshops quarterly, 
• Update internal SOPs as laws, technologies, or client expectations change.

• We adopt a zero-tolerance policy for unethical handling of patient data. 
• Schedule regular ethics and compliance seminars or workshops. 
• Establish clear accountability for every step of data management.
• Maintain transparency across all medico-legal deliverables.

GSB LPO Services provides full legal process outsourcing for Doctors. When you partner with us, we will have your practice running seamlessly and efficiently so that you can focus on providing care to your patients while saving time and cutting costs. Here is the key service list for doctors:

• What We Do: We prepare detailed medical narrative reports that recount the patient’s diagnosis, treatment, and recovery process clearly, designed for courts, insurance adjustors, and attorneys to get a concise overview.
• What We Need: Patient data and medical history, the accident, and patient records.
• Turnaround Time: 1–2 business days.

• What We Do: Defense medical examinations may, in some cases, downplay the injury. We prepare detailed rebuttal reports that challenge misinformation and provide evidence-based contradictions.
• What We Need: DME results, history of the subject, and the conflicting findings.
• Turnaround Time: 1–2 business days.

• What We Do: We understand how workers’ compensation laws differ from state to state. Our team assesses and applies these rules to provide jurisdiction-compliant reports.
• What We Need: Information regarding the case jurisdiction and initial findings.
• Turnaround Time: 1–2 business days.

• What We Do: Using the 6th Edition of the AMA Guides, we prepare medical impairment reports to offer an objective evaluation of the patient’s injury and its impact.
• What We Need: Comprehensive medical assessment and injury-related information.
• Turnaround Time: 1–2 business days.

• What We Do: Since depositions can be stressful, we help you prepare by reviewing all relevant medical records, ensuring you provide confident and well-informed testimony.
• What We Need: Access to case files and anticipated deposition questions.
• Turnaround Time: 1–2 business days.

• What We Do: Surgery pre-approvals are time-consuming and complex. We write and review prior authorization requests to ensure compliance with applicable laws.
• What We Need: Surgical recommendations and patient history.
• Turnaround Time: 1–2 business days.

• What We Do: We provide comprehensive FCE reports evaluating the patient’s physical functioning and limitations according to legal and medical standards.
• What We Need: Results of physical therapy and client history.
• Turnaround Time: 1–2 business days.

• What We Do: We assist healthcare professionals with AI-driven legal support to organize and categorize medical records efficiently. Each record is Bates-stamped, indexed, hyperlinked, and categorized for easy access. The organization can be based on treatment dates, medical providers, diagnoses, procedures, and progress notes.
• What We Need: Complete patient medical records and related case documents.
• Turnaround Time: 1–2 business days.

• What We Do: Our offshore paralegals, doctors, and medico-legal professionals create detailed medical chronologies, timelines, and case summaries that outline a patient’s complete medical history and relevance to the injury or condition. These include: dates of treatment and attending providers, diagnoses, procedures, and progress notes, follow-ups, referrals, and prognosis notes.
• What We Need: Complete medical records, treatment history, and related case files.
• Turnaround Time: 1–2 business days.

• What We Do: We develop rebuttal reports, expert witness reports, deposition briefs, or impairment evaluations. Our paralegals examine all medical records for compliance, enabling expert witnesses to testify confidently.
• What We Need: Access to complete medical records, deposition briefs, and expert witness requirements.
• Turnaround Time: 1–2 business days.

• What We Do: As a Medical-Legal Transcription Service, we provide detailed and accurate reports from medical dictations. Our team transforms your evaluation reports into professional, legally ready documents, ensuring breadth and consistency of clinical findings, readiness for legal and medical review.
• What We Need: Medical dictations, case information, and supporting documentation.
• Turnaround Time: 1–2 business days.

We offer AI-driven medico-legal support for doctors, physicians, and all forms of medical professionals. We employ state-of-the-art artificial intelligence to handle time-consuming tasks, such as sorting medical record scans, Bates stamping, indexing, transcription, timeline, chronology, medical narrative reports, rebuttal reports, impairment rating evaluation, defense medical examination points, deposition summary, etc. But the AI is simply the first step; the output is further reviewed by our team of offshore virtual paralegals, doctors, and medico-legal professionals. The advantages of this hybrid approach allow us to complete projects promptly while maintaining quality and giving additional cost benefits to doctors and medico-legal professionals.

We combine the efficiency of AI with the skill, experience, and knowledge of our human resources:

We have trained our paralegals, doctors, and medico-legal experts to quickly and accurately use AI platforms. The highly accurate prompt to get accurate results, and there is an additional skill in being able to modify the prompt based on the specific doctor’s writing style. However, given our experts’ extensive experience in working with advances in AI since this era began, they are very adapted to this skill. 

Step 1: We first find out the doctor’s writing style, preferences, and tasks.

Step 2: We then read the document and medical records and provide a custom-built prompt to AI for success in fine-tuning our original document or data.

Step 3: Our team then uploads the documents and medical records into the AI system and provides precise prompts for the AI-built language system to guide it along as it completes the doctor-specified task.

Step 4: AI can be used for sorting medical record scans, Bates stamping, indexing, transcription, timeline, chronology, narrative reports, rebuttal reports, impairment rating evaluation, defense medical examination points, deposition summary and etc, and all various forms of analysis, tagging, mining, etc, all based on custom client specifications. 

Step 5: Each result developed by the AI system is reviewed, confirmed, and refined to ensure the AI work product for quality assurance by actual human experts who are paralegals, doctors, and medico-legal experts, who are functionally used to ensure all work serves the needs of the doctors, physicians, and medico-legal seekers and legal requirements, and ethical considerations are upheld.

Step 6 (If required): If the AI output takes longer than expected with human intervention, we meet the client’s requirement manually. In that case, our human specialists intervene immediately and make the necessary changes manually, without AI involvement.

At GSB LPO, we are dedicated to assisting personal injury law firms, doctors, physicians, medico-legal seekers, and other healthcare professionals. Our Medico-Legal outsourcing services aim to enhance their workflows, minimizing costs, and achieving a smooth operation even during periods of high demand and volume. 

Contact us today to discover how GSB LPO can help you focus on what matters most—your patients—while we handle the rest.